General return conditions of Unbound XR, located at:

Kerkenbos 1063F
6546 BB Nijmegen
Netherlands

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited the full order amount. Only the costs for return from your home to our online store are at your own expense, unless the fault lies with us (for example, if you have received the wrong product). These costs are approximately €7.25 per package, for the exact rates please consult the website of your carrier. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in its original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us via service@unboundxr.nl or visit our returns page. We will then refund the owed order amount within 14 days after registration of your return, provided that the product has already been received back in good order.

The right of withdrawal is only valid for consumers. Are you a business customer? Then different return rules may apply to you. Always contact our customer service first for this. Your order falls under 'business' if it meets one (or more) of the following points:

• You have placed an order through our business website (the web address (URL) ends with /business);
• You have provided a company name during the purchase process;
• You have placed an order with a business/company email address (ending with '@companyname.nl';
• You ordered a product intended exclusively for business customers (such as Google Glass 2, Microsoft HoloLens 2, Varjo XR-3 etc.).

In addition, it may happen that you have ordered a product that has been custom made for you. Think of a VR Flightcase that has been cut to fit your products. The right of withdrawal does not apply to these products. The sale is final after a successful payment and delivery.

Also, (any supplied) software, when its seal has been broken, falls outside the right of withdrawal. When software is supplied with an item and this has been opened/activated, the price for this can be deducted when processing your return.