Job Vacancy: Technical Staff

Unbound XR is dé virtual én augmented reality hardware leverancier van Europa. Unbound XR biedt de nieuwste VR/AR-hardware aan, voor zowel consumenten als zakelijke gebruikers. Unbound XR de onbetwiste marktleider op het gebied van VR- én AR hardware en -consultancy. --- Unbound XR is the virtual and augmented reality hardware supplier of Europe. Unbound XR offers the latest VR/AR-hardware, for both consumers and business users. Unbound XR is the undisputed market leader in the field of VR- and AR hardware and -consultancy.

Our customers range from consumers looking for their first VR- glasses, to international companies wanting to transform their entire business environment into a virtual world. From entertainment, to education, to innovation. But one thing our customers have in common: we provide everyone with the best Virtual Reality advice!

At Unbound XR, you will be working in a small team. This means you have direct contact with your colleagues every day. During the day, hard work takes place behind or with PCs and headsets, and during breaks and Friday afternoon drinks, there's time for a game of pool, or of course, a round in VR. Your colleagues are happy to help you develop ideas and encourage you to work independently.

In the role of Technical Employee, you will be responsible for technically managing both existing and new customer relationships. You will typically carry out this work from our office behind your computer, but you may occasionally visit a customer. As VR is still a very new market for many businesses, our customers often have numerous questions regarding the implementation of VR and AR. These can range from relatively simple consumer inquiries to complex projects from international companies. With your expertise, you can always provide customers with the right technical advice.

Another part of your responsibilities involves testing returned VR equipment for defects or damage and processing this administratively. This includes, for example, registering a repair with a supplier/manufacturer. Testing and administratively processing withdrawal products also falls under this category.

But another option available to you is the on-site installation of VR equipment. Think about a new VR-arcade that will start soon, or a company that wants to implement VR in the workplace. During the installation, you are responsible for its progress. This also means that you prepare everything meticulously beforehand, so you don't encounter any surprises on-site. After completing the installation, you discuss with the client whether everything is to their satisfaction, ensuring that both parties can move forward with confidence in the new VR-arcade or workplace.

• You advise existing and new customers in the area of technical support and ICT-vragen;
• You think along with the problems customers experience, thereby laying a foundation for a long-lasting relationship with your customers;
• You are technically inclined and can communicate and advise customers in clear language;
• You can create a quotation based on the wishes and needs of customers.
• You maintain the technical product information for all VR-hardware in our catalogue;
• You check (and process) returned orders for completeness and damage, as well as products sent for RMA to resolve an issue for the customer.
• You will occasionally visit customers to perform a VR-training and/or -installatie.

• Minimum MBO werk- and thinking level (preferably a technical education, such as Expert ICT-beheer or All-round ICT-medewerker);
• 1 year of work experience within the ICT and/or technical sector, or you can demonstrate other relevant experience in this area (work experience in a B2B environment is a plus);
• Strong affinity with VR/AR and other technology is a must;
• You can easily assemble and disassemble a in- computer;
• You have a logical thought process that allows you to tackle complex problems
  identify and resolve
• You are proactive, solution-oriented, and possess a commercial drive;
• You are representative, results-oriented, and have good communication skills.

Unbound XR offers you a full-time role (minimum 32 hours per week) in a young and interesting werk-omgeving with a competitive salary and excellent secondary benefits.

The office of Unbound XR is located near Nijmegen (Kerkenbos 1063M, 6546BB Nijmegen-Dukenburg). The building boasts a friendly atmosphere with a young team. Remote working is possible by arrangement; however, you certainly won't get bored at the office! You'll be seated in a comfortable chair and work with a high-quality (Mac or Windows) computer.

Are you excited after reading the job description and the company where you might be working? Do the tasks and responsibilities perfectly suit your skills and interests? Then we are looking for you! We would like to invite you to visit our location for a cup of coffee and a good conversation. Send your e-mail to Remco de Jong: vacature@unboundvr.nl and we might see you soon at our office!

Not completely convinced, or would you like more information? You can, of course, always reach out to us by sending an e-mail to our customer service (service@unboundvr.nl), or by calling (085-1302742).