Reseller Warranty

As a reseller with Unbound XR, you'll enjoy various benefits, including the ability to offer our top-quality products to your customers. We understand that delivering the best quality and service is crucial. That's why we'd like to inform you about the procedures you need to follow in the event of defective products.

Getting in touch

We advise you to contact us in all instances when you're faced with a potentially defective product. Our technical department is ready to assist you and determine whether there's indeed a product defect, or if the problem can be easily resolved, for example, by making a few adjustments in the settings. Our expert staff will strive to serve you as quickly as possible and rectify the problem.

If there is a confirmed product defect, it's your responsibility as a reseller to handle the warranty claim. In this case, we suggest you get in touch with the manufacturer of the relevant product. They usually have specific procedures and guidelines for dealing with warranty matters. If you need help obtaining the correct contact details of the manufacturer, we're more than happy to assist. We're here to help you obtain the necessary information.


At Unbound XR, we understand that you may need proof of purchase to claim the product warranty. Therefore, you can request a copy of the invoice for your order from us. You can then present this invoice to the manufacturer as proof of purchase. We would like to emphasize that warranty terms and duration may vary depending on the manufacturer and the product. It's therefore important to consult the specific warranty provisions of the manufacturer. Fill out our online contact form to request your invoice.

If you have any questions about the process of handling warranty matters, don't hesitate to get in touch with us. We're ready to support you and answer any questions you might have.