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Contact details Unbound XR

Customer service

Our customer service is happy to help with all your questions! You can reach us from Monday to with Friday, between 09:00 and 17:00 by:

  • Send an email to: service@unboundxr.co.uk;
  • For sales-related questions, please send an email to: sales@unboundxr.nl;
  • Us Contact Form to fill in;
  • Or by calling our customer service for individuals: +31 (0)85 065 6144. Note: are you a business customer? View the contact options on our business webshop.

Address data

Unbound XR
Kerkenbos 1063M
6546 BB Nijmegen
The Netherlands

Bank details

  • Bank: ING Bank
  • In the name of: Unbound XR
  • Bank account number: NL25INGB0007638708
  • For International payments: ING Bank NV Foreign Operations PO Box 1800 1000 BV Amsterdam BIC: INGBNL2A

Other company information

  • Chamber of Commerce number: 74112406
  • VAT number: NL859776761B01
  • EORI number (UK): GB373340213000
  • VAT number (UK): GB373340213


Available on workdays between 8.30 am and 5.30 pm. Please note we do not have a physical store for Consumers at this address. We sell to Consumers exclusively through our webshop. Business customers can visit our showroom by appointment for demonstrations of our VR Simulators and VR Glasses.


We recommend that you first report any complaints to us by emailing service@unboundxr.co.uk. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting Valued Shops. From February 15, 2016, it is also possible for Consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file the complaint via the platform of the European Union.

Business customers

Are you a business customer and do you want to use VR in a professional environment? Or would you like to contact with us to make an appointment for advice or a demonstration? Then take a look at our business website for the possibilities (if the link does not work? Take a look at the top right of our website and click on 'Business ordering').

Working at Unbound XR

We are always looking for new talent! Do you have an affinity with with electronics, Virtual Reality and/or sales, or do you have other unique talents? Please contact with us and who knows, we may be able to welcome you soon!

Curious about the team behind Unbound XR? Then view our page Our team.

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