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Facebook temporarily stops with sales Oculus Quest 2 due to 'skin irritation'

Oculus is temporarily suspending sales of the Oculus Quest 2 headset due to several reports of "skin irritation." Some users indicate that the standard facial interface of the Quest 2 headset provokes a nasty allergic reaction (this is different from the pressure sores you can experience with with a headset).

Due to these reports, Oculus has decided to put all sales of the Quest 2 headsets on hold. This means that it will no longer be possible to buy an Oculus Quest 2 headset for a few weeks. It is currently expected that Oculus will release a new variant of the Quest 2 (128GB) from the end of August 2021 with, directly using a new type of face interface. From then on we expect that the Oculus Quest 2 will be fully available again.

This notification also highlights the importance of hygienic solutions for VR headsets. Fortunately, there are now a lot of products on the market that can make using the headset more pleasant. For example, use a silicone mask, a new PU face interface or our Universal VR masks to improve the comfort and hygiene of your VR experience.

View our range of hygienic products

What does this mean for our customers?

Do you already have an Oculus Quest 2 headset or an Oculus Fit Kit? Then you can indicate at Oculus that you want to receive a free silicone face mask. click here to go to the Oculus website.

Although it is of course very nice that Oculus provides a free replacement, it can take a few days to weeks before you receive the silicone mask. Would you rather receive a silicone face mask immediately? Then of course you can also order these from us! And especially for this occasion we have created a discount code that gives you a €5 discount on our silicone face masks for Oculus Quest 2. Use the following code in your shopping cart to make use of this: 'UNBSILICQ2'. The discount will be automatically settled during the Checkout.

View our range of VR Hygiene accessories

Fortunately, there are also a lot of other products that help against skin irritation, sweating and the safe use of your VR headset. We always recommend that our Universal VR masks to use when sharing the headset with with several people is also our Disinfectant VR Headset Spray highly recommended for clean and hygienic use of the headset and Controllers.

Any further questions or comments about using the right products to make your VR experience more enjoyable? Please contact with us and we will be happy to help you with this!

Diederik Hermsen- XR Product Specialist

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